Alejandro Ramirez Herrera

Senior · Software Engineer

Alex Ramirez

10+ Years · Atlassian · Austin, TX

Experience

Atlassian

2025 – 2026

Forward Deployed Engineer — AI Adoption Rotation · Remote, Austin TX

  • Embedded with enterprise customers to drive adoption of Atlassian's Rovo AI platform
  • NatWest: Led design and delivery of an automated Test Summary Report (TSR) generation agent — a governance-critical document; agent queries Jira via JQL to auto-populate test, defect, and risk data, reducing TSR production time from hours to minutes
  • NatWest: Built 2 additional demo Rovo agents showcasing platform AI capabilities to drive enterprise adoption
  • Finnair: Designed and delivered custom AI agents including an Incident Resolution Helper (automated ticket filtering and incident tracking) and an Executive Insights Summary agent (management-level reporting exported to Confluence)
RovoJiraConfluenceAI/LLMTypeScript

Atlassian

November 2021 – Present

Senior Software Engineer · Remote, Austin TX

  • Built and shipped enterprise change management features — deployment freeze scheduling, experiment management, and cross-product change awareness — adopted by 55+ organizations and 500K+ seats
  • Designed event-driven architecture for a platform API migration; served as DRI across frontend, backend, and platform teams; led service deprecation reducing sprawl from 61 → 41 services
  • Led Selenium → Playwright migration for production E2E monitors, improving reliability from 69% → 97% and test performance by 35%; resolved 90+ flaky test issues
  • Led accessibility initiative achieving 81% WCAG AA compliance, unlocking an estimated 2M–7.7M potential customer seats
  • Drove frontend performance initiative targeting 20% improvement in P90 TTI across Atlassian Administration's highest-traffic pages
  • Grew PR review contributions by 44% YoY; mentored engineers across accessibility, testing, and analytics; mentored 2 summer internship cohort interns who both converted to full-time roles at Atlassian
TypeScriptReactPlaywrightStatsigSentryDatadog

Ocean Freight Exchange

July 2016 – June 2018

Software Consultant · Remote · via Jonajo Consulting

  • Led full-stack development of a real-time vessel tracking platform displaying 72,000+ vessels
  • Built subscription e-commerce system ($5K/seat/year via Chargebee)
  • Work contributed to securing a $3.3M Series A funding round
Full-StackChargebeeReal-Time

Register

June 2018 – February 2020

Software Consultant · Remote · via Jonajo Consulting

  • Built scalable Node.js/AWS backend with JWT authentication
  • Designed and launched iOS Swift app to the App Store, targeting 300 global appliance brands and 500K+ estimated users
Node.jsAWSSwiftJWT

LiveObjects

February 2020 – December 2020

Software Consultant · Remote · via Jonajo Consulting

  • Led monolith → microservices architecture migration
  • Implemented Spring Boot backend with OAuth2 and Salesforce API integration
  • Kafka POC for process optimization; Docker/Kubernetes deployments resulting in 10–20% cost savings
Spring BootKafkaDockerKubernetesOAuth2

Ciitizen

December 2020 – November 2021

Software Consultant · Remote · via Jonajo Consulting

  • Built authentication microservice serving 20,000+ users
  • Executed NoSQL → normalized SQL database migration eliminating data duplication across all microservices
Node.jsSQLMicroservices

Skills

Technologies I work with regularly.

Languages

TypeScriptJavaScriptJavaPythonHTML/CSS

Frameworks

ReactSpring BootNode.jsReact Native

Testing

PlaywrightCypressReact Testing Library

Feature Flags

StatsigLaunchDarkly

Monitoring

SentryDatadogSignalFx

Cloud & DevOps

AWSGoogle CloudDockerKubernetes

AI Engineering

LLM agent designprompt engineeringRovoenterprise AI adoption

Practices

Accessibility (WCAG AA/AAA)Frontend PerformanceTechnical ArchitectureAgile/Scrum

Education

SMU

Southern Methodist University

M.S. Computer Science

May 2016 · Dallas, TX

ITESM

Instituto Tecnológico de Monterrey

B.S. Digital Systems and Robotics Engineering

June 2016 · Monterrey, MX

Dual-degree partnership with SMU