Alex Ramirez

Forward Deployed Engineer — AI Adoption Rotation · Remote, Austin TX

• •Embedded with enterprise customers to drive adoption of Atlassian's Rovo AI platform
• •NatWest: Led design and delivery of an automated Test Summary Report (TSR) generation agent — a governance-critical document; agent queries Jira via JQL to auto-populate test, defect, and risk data, reducing TSR production time from hours to minutes
• •NatWest: Built 2 additional demo Rovo agents showcasing platform AI capabilities to drive enterprise adoption
• •Finnair: Designed and delivered custom AI agents including an Incident Resolution Helper (automated ticket filtering and incident tracking) and an Executive Insights Summary agent (management-level reporting exported to Confluence)

Senior Software Engineer · Remote, Austin TX

• •Built and shipped enterprise change management features — deployment freeze scheduling, experiment management, and cross-product change awareness — adopted by 55+ organizations and 500K+ seats
• •Designed event-driven architecture for a platform API migration; served as DRI across frontend, backend, and platform teams; led service deprecation reducing sprawl from 61 → 41 services
• •Led Selenium → Playwright migration for production E2E monitors, improving reliability from 69% → 97% and test performance by 35%; resolved 90+ flaky test issues
• •Led accessibility initiative achieving 81% WCAG AA compliance, unlocking an estimated 2M–7.7M potential customer seats
• •Drove frontend performance initiative targeting 20% improvement in P90 TTI across Atlassian Administration's highest-traffic pages
• •Grew PR review contributions by 44% YoY; mentored engineers across accessibility, testing, and analytics; mentored 2 summer internship cohort interns who both converted to full-time roles at Atlassian

Software Consultant · Remote · via Jonajo Consulting

• •Led full-stack development of a real-time vessel tracking platform displaying 72,000+ vessels
• •Built subscription e-commerce system ($5K/seat/year via Chargebee)
• •Work contributed to securing a $3.3M Series A funding round

Software Consultant · Remote · via Jonajo Consulting

• •Built scalable Node.js/AWS backend with JWT authentication
• •Designed and launched iOS Swift app to the App Store, targeting 300 global appliance brands and 500K+ estimated users

Software Consultant · Remote · via Jonajo Consulting

• •Led monolith → microservices architecture migration
• •Implemented Spring Boot backend with OAuth2 and Salesforce API integration
• •Kafka POC for process optimization; Docker/Kubernetes deployments resulting in 10–20% cost savings

Software Consultant · Remote · via Jonajo Consulting

• •Built authentication microservice serving 20,000+ users
• •Executed NoSQL → normalized SQL database migration eliminating data duplication across all microservices